These General Terms and Conditions describes all the products and services (hereinafter “our Products” or “our Services” or “electronic services”) offered by DOLPHORE CONSULTING (hereinafter DOLPHORE CONSULTING or “us”) via its website the-medium-dolphore.com (hereinafter “the-medium-dolphore.com ”) or any subsequent URL which may replace this address.
It defines the relationship between the User (hereinafter “you”), DOLPHORE CONSULTING (hereinafter “DOLPHORE CONSULTING” or “us”) and DOLPHORE CONSULTING's suppliers (hereinafter 'the Suppliers' or 'payment processors')
The use of our Services and/or our Products implies your acceptance of these General Terms and Conditions. If you do not accept the General Terms and Conditions, you must stop using our Services and/or Products.
We invite you to read this document very carefully.
The website the-medium-dolphore.com is devoted to the divinatory arts and sciences, in particular astrology, numerology and tarot reading. The services and advice offered on the the-medium-dolphore.com website as well as in the associated emails and electronic services are exclusively intended for entertainment purposes and only such purposes which are not contrary to any applicable law or regulation.
DOLPHORE CONSULTING does everything within its power for you to enjoy top quality electronic services and to provide you with useful advice and Products. However, Dolphore cannot be held responsible for the consequences of your actions with regard to your personal interpretation of this advice. Under no circumstances should the information presented with our Services and/or Products replace any recommendations that you may have received from legal, health or financial professionals, or for any other field of activity.
ACCESS TO OUR SERVICES
In order to access and use the Services and/or Products offered by the-medium-dolphore.com, you must be an individual person, be over the age of legal majority in your country of residence, have the legal capacity to use a website, not be in a precarious financial situation (over-indebtedness), nor suffer from Alzheimer’s or any other mental, neurodegenerative disorders or even disorders caused by aging. The content of our website is not directed at, or intended for distribution to or use by any individual who is a citizen or resident of, or located in, any jurisdiction where such distribution, publication, availability or use would be contrary to applicable law or regulation.
You must also have Internet access. The costs of the telephone calls which enable a connection to the Internet and to the Website are borne entirely by you.
Finally, you must own the necessary equipment to provide this connection to the Internet (computer, modem, etc.) as well as an electronic login and address. For some of our Services and/or Products we recommend having a printer.
OUR PRODUCTS AND SERVICES
Any order for a product or service triggers the sending of an email confirming the order.
Virtual products and services are delivered between 24 and 72 hours after the email confirming the order is received.
As soon as the products and services are available, the User will be apprised of their availability via an email containing a link which grants immediate access to the products and services on the website.
In the event that the-medium-dolphore.com should find it impossible to deliver the ordered products and services, the User would be warned by email and immediately receive a refund linked to any payment made in connection to such products and services.
All our chargeable Products and Services are subject to registration on our website and have a satisfaction guarantee.
We would like to draw your attention to the importance of entering complete and exact information about yourself. This allows us to ensure the quality of our Services.
At any time, you have the option to unsubscribe from all communication sent by the-medium-dolphore.com.
After you have made your payment (cf 'How do I pay?' in this document), you will receive a confirmation message at the e-mail address you indicated.
Then, you will receive, at the address that you indicated, the product you ordered. Later, other proposals for chargeable studies, the price of which will be clearly indicated, will be sent to you. You are entirely free to accept or ignore these new offers.
HOW DO I PAY ?
the-medium-dolphore.Com allows you to pay online via a fully secure banking network.
The following payment methods are offered by the payment solutions or certified PCI DSS suppliers.
You have the option to pay for the Services and/or Products offered in one installment or three installments, with no fees. We never add any delivery charges. Depending on your country of residence, your bank may charge you a currency conversion fee or various taxes. We do not charge you these fees under any circumstances.
You enter your confidential credit card details in a secure area fully managed by our payment solutions or certified PCI DSS suppliers. DOLPHORE CONSULTING does not have access to this entirely secure area under any circumstances.
If your credit card is refused, the payment solutions or certified PCI DSS-compliant suppliers will re-process the payment within the authorized time limit, as many times as the rules in force allow them to.
In order to optimize the quality of the Service and/or Products, we reserve the right to temporarily or permanently add, remove, suspend or replace one or several payment solutions offered by the payment solutions or certified PCI DSS-compliant suppliers without informing you in advance.
HOW DO I GET A REFUND ?
You can obtain a refund over the 6 months that follow your purchase by going to the contact page.
Our customer service will carry out the refund and send it to the bank account linked to the bank card you used for the payment. If we cannot pay your refund to this account, the refund will be made using a check sent to your postal address.
In order to benefit from this refund guarantee under optimum conditions, we would like to draw your attention to the importance of entering complete and correct information (your surname, first name and full postal address).
HOW CAN I UNSUBSCRIBE ?
If you want to unsubscribe from all of our Services, you can ask for it via the cancellation-of- subscription link appearing in the e-mails you receive.
The link to cancel your subscription appears in all the e-mails sent by Dolphore.
In order to provide you with top-quality Services and Products, DOLPHORE CONSULTING has set up a customer service department that can deal with most of your remarks and claims directly.
This customer service department will communicate with you, as a priority via e-mails. Our agents are extremely competent to answer your questions (if need be, after consulting Dolphore) or to send your electronic services once again to you should you have failed to receive them.
WARRANTIES AND DISCLAIMERS RELATED TO SERVICES
Our Services are subject to an obligation of means, and provided within the limits of what is technically reasonable.
Unless expressly provided for by these General Terms and Conditions, neither DOLPHORE CONSULTING, nor its suppliers make any specific promises or predictions about the Products and/or Services, either express or implied, including but not limited to fitness for a particular purpose. For example, we do not enter into any commitments regarding the content of the Products and/or Services, the specific benefits expected by means of the Products and/or Services, their availability or their ability to meet your needs. We would like to remind users that our Products and Services are essentially for entertainment, recreational and cultural purposes. Without limiting the foregoing, DOLPHORE CONSULTING does not warrant the accuracy, timeliness, completeness, reliability or availability of DOLPHORE CONSULTING’s website or the information or results obtained from the use of DOLPHORE CONSULTING’s website, or that DOLPHORE CONSULTING’s website is virus-free or error-free.
Certain jurisdictions where we offer our Services do not authorize the exclusion of certain warranties. To the extent permitted by the applicable law, we exclude all and any warranties.
LIMITATION OF LIABILITY
To the extent permitted by the applicable law, in no event shall DOLPHORE CONSULTING, its suppliers and service providers accept liability to any person for any direct or indirect loss of profits, revenue or data, or for indirect, special, consecutive, aggravated or punitive damages or interest, whether in contract or in tort, including negligence, or otherwise, arising out of or related to the use of all or part of these web pages, even if DOLPHORE CONSULTING has been advised of the possibility of the same.
To the extent permitted by the applicable law, the total liability of DOLPHORE CONSULTING, its suppliers and service providers, for any claim arising from these General Terms and Conditions, including for any implicit warranty, is limited to the amount you paid us to use our Services.
Under no circumstances can DOLPHORE CONSULTING, its suppliers and service providers be held liable for any loss or damages which were not reasonably foreseeable.
We recognize that, in some countries, you can enjoy certain rights as a consumer. No clause in these General Terms and Conditions of Use limits the consumer's legal rights which cannot be waived by any contract.
INTELLECTUAL PROPERTY AND TRADEMARK PROTECTION
Other than royalty-free images, the full contents of the website the-medium-dolphore.com including, without this list being exhaustive, the texts, images, trademarks, logos, acronyms, algorithms, software, music, sounds, photos, videos, drawings or other materials contained in the sponsored adverts or adverts sent via e-mail, commercial information produced and presented by the website the-medium-dolphore.com, its suppliers or advertisers, are protected by intellectual property law, trademark law, patent law or any other law recognized by the legislation in force in the country in which DOLPHORE CONSULTING is based.
By accepting these General Terms and Conditions, you undertake not to copy, use, exploit, reproduce, distribute the information transmitted or create derivative works using the communication received from the-medium-dolphore.com without obtaining express written permission from DOLPHORE CONSULTING.
DOLPHORE CONSULTING reserves the right to permanently deny you access to the Services offered and to immediately close your customer account if you breach these General Terms and Conditions.
ABOUT THESE GENERAL TERMS AND CONDITIONS
The General Terms and Conditions come into force on the date on which you accept them and continue for an indefinite period unless you unsubscribe from the Service (Cf 'How do I unsubscribe?' in this document).
We reserve the right to change these Terms and Conditions at any time without notice, for example to reflect changes in the law or in our Services and/or Products. We recommend that you consult these Terms and Conditions regularly.
The changes will not apply retroactively and they will come into force on the date of update indicated at the top of the document. If you do not accept the changes made to the General Terms and Conditions, you must stop using our Services and/or Products. By continuing to use our Services and/or Products after these Terms and Conditions have changed, you will be confirming that you have read and understood, and agreed to be bound by any revised Terms and Conditions.
To the extent that any provision of these General Terms and Conditions is found by any competent court or authority to be invalid, unlawful or unenforceable in a jurisdiction, that provision shall be deemed not to be part of these General Terms and Conditions but such finding shall not affect the validity, lawfulness or enforceability of the remainder of these General Terms and Conditions, in that jurisdiction, nor shall it affect the validity, lawfulness or enforceability of these General Terms and Conditions in any other jurisdiction.
HOW CAN I CONTACT YOU ?
If you have any comments or questions about these General Terms and Conditions, you can contact us through the contact page.
Company : SARL DOLPHORE CONSULTING
CEO : Nicolas Ferrandes
SARL DOLPHORE CONSULTING
1, AV LOUISON BOBET
Par Indust. des bois de Grasse 06130 GRASSE (FRANCE)
SARL with a Capital of 1500 € - RCS GRASSE 814 806 378
SIRET : 814806378 00018
Code APE : Computer programming (6201Z)
Email contact: firstname.lastname@example.org
Click here to execute your withdrawal right.
In accordance with the legal provisions in force, the withdrawal period only benefits a consumer customer. The consumer has a period of 15 (fifteen) days from the receipt of the product or service requested.
In accordance with Article L.221-28 of the Consumer Code, the customer is informed that the right of withdrawal may not be exercised for:
- supply services contracts which have been fully performed before the end of the withdrawal period and whose execution has begun after express prior agreement of the consumer and expressly waived his right of withdrawal;
- goods supply made to consumer specifications or clearly personalized;
- supplying audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
- supply of digital content not provided on a physical medium whose execution began after express prior consent of the consumer and express waiver of its right of withdrawal.
So, DOLPHORE CONSULTING SARL will keep any proof fixing the explicit demand of the client of the renonciation to the withdrawal right, as log or a clicking box, which set the customer’s knowingly renonciation of the withdrawal right in a durable electronic format, as the article says. Anyway, the customer commit, if he executes his withdrawal right, to pay the amount of the service.
Anyway, the customer commit, if he executes his withdrawal right, to pay the amount of the service up to the communication of his withdrawal decision.
DOLPHORE CONSULTING SARL will refund the customer as soon as possible and in the period of fourteen (14) days from the date of the execution of his withdrawal right. The customer must notify his intention to withdraw to this address:
• Sending a signed letter to the following address: DOLPHORE CONSULTING SARL - DROIT DE RÉTRACTATION – 1 Av. Louison Bobet - 06130 GRASSE (FRANCE)
Every consumer has the right to have free access to a consumer’s mediator to solve in an amicable way a dispute with a professional. The professional guarantees the access to mediation. The professional can set his own mediation system or propose to the consumer any other competent consumer mediator.
When a consumer mediator whose competence extends the whole companies of an economic activity, the professional must let the consumer to have recourse to him.
The mediation process is set by decree of the french State Council.
A dispute cannot be examined by a mediator when:
1. The consumer doesn’t justify to have tried, in the past, to solve the dispute directly with the professional by a written complaint as the contract said;
2. The claim is baseless or abusive;
3. The dispute has already been examined or is being examined by another mediator or by a court;
4. The consumer made his complaint after a year of sending his written complaint to the professional;
5. The dispute doesn’t fill in his competence. The consumer is informed by the mediator, in three weeks after receiving his case, of the rejection of his request.
The consumer dispute mediation is subject to the obligation of confidentiality as intended in the article 21-3 of the law n° 95-125 of february the 8th of 1995 relating to the organisation of the jurisdictions and civile, penal and administrative procedure.
Any clause or convention legally binding the consumer to, in case of dispute, have recourse in a mandatory way of a mediation before going to court, is formally forbidden. When a public mediator is competent to mediate in a consumer dispute, that dispute cannot start any other mediation if there is not a convention notified to the evaluation commission control mentioned in the article L. 615-1.
If there is a dispute, the consumer can have recourse to a consumer mediator in application of the order number 2015-1033 of august the 20th of 2015 relative to the extrajudicial rules of the consumer disputes. After sending a written complaint to the company DOLPHORE CONSULTING SARL, the consumer could use the Mediator’s.
Service for any unsolved consumer dispute: MEDIATION - NET Consommation - 3, rue des Morillons - 75015 Paris www.mediation-net.com
Online Platform of Dispute Resolution: In compliance with the article 14 of the European Order number n°524/2013, the European Commission has set an online platform of Dispute Resolution, making easier to solve disputes between consumers and professionals in an extrajudicial way. You can access to this platform in the link below :